- Custom Website
- Catalogues & Datasets
- Quote System
- Marketing & Sales
The front-end, or public portion of the web architecture establishes your web presence and is the space that the public would visit for company and product information. The home page can be viewed as the lobby or reception to your business, the “go to” page for visitors and one that should represent your business and brand message professionally.
To further this end, the front-end should include all company information as well as a detailed service offering. The front-end also offers various contact points, should guests want to engage further with you.
The catalogue is deployed on the front-end and can be set to: A. Catalogue. B. Request a quote or C. Full Retail Store. The Knowledge Base offers background application content on mainstream office applications.
Existing ranges and portfolios are managed on an ongoing basis, while new supplier ranges and application content is continuously being compiled, developed, and offered to the dealer for publication.
By default, the system is setup to generate quote requests from both guests and registered users. Products from your catalogue are added to a cart, but instead of checking out, they are submitted as a quote request. The functionality can be activated and configured according to specific needs and preferences.
The PRO version gives you access to the back-end Quote Manager, to manage quote requests from users, as well as the Quote Builder to construct and manage all your quotes.
The client would be offered preferential, discounted pricing due to their client status or type, and their relationship with your company needs to be managed on an ongoing basis.
Just like a traditional retail store is open to the public, the B2C Retail Store setup would allow guests to your store to add items from your catalogue to a cart, checkout and pay for the transaction in a single visit. Apart from fulfilling the order, there is no need to communicate directly with the buyer during the transaction, or thereafter. The user has access to an account after the first visit, but there is no guarantee of a revisit to your website.
This type of setup suits a Home Office Supplier, or a Back-to-School specialist.
A ticketed support system not only helps your clients get their requests dealt with expediently, it also helps you keep everything together on the same page, ensuring that day to day management is controlled and seamless.
Delegate certain support ticket types to specific employees and drive efficient workflow processes.
You can also track and monitor the time spent on ticket resolution, as well as the types of ticket requests, gaining valuable analytical and operational insights.
1. Bulk Email Campaigns
Bulk email campaigns can be constructed from any current template or from our generic media library and customised for personal campaigns. The campaign is constructed, distributed, and managed by the dealer in their individual Mailchimp account.
2. Trigger & Drip Mail
Trigger mails can set for specific predetermined engagements, such as after information is submitted from a form on your website. This ensures information and engagement continuity and instant access to information and resources.
3. Sales Pipeline
Manage your sales pipeline directly in the CRM module.
Anticipating and pre-empting client needs, while offering the framework for effective fulfilment is key to delivering exceptional customer experiences.
Being able to do this within a dynamic framework also establishes and enforces best practices in the administration of these needs. Managing all client requirements centrally, with reliable data to leverage workflow processing, not only improves service delivery, but streamlines efficiencies as well.
Accounting For Non-Accountants
The intuitive & interactive system makes it possible for beginners to understand & work smoothly with trial balance, ledger report, balance sheets, income statement & more even without understanding debits & credits.
With the graphical dashboard, quickly view all important information like income & expense, accounts receivables, accounts payables, cash and bank balance. Flexible enough to accommodate & calculate any sales data. Get the actual scenario of total outstanding & received amounts, over-dues, partial & more with diagrams. Get automated reports like ledger, trial balance, income statement, sales tax, balance sheet just after keying a transaction into the system.
Manage detailed employee profiles along with leave requests, promotions, increments, and performance logs. The employee listing feature lets you add all the personal details of an employee in one place. Keep assessment reports, complaints, increments & every possible detail you need! Categorize employees into different departments & designations.
Manage all aspects of your employee leave right from a single place. Create leave policies, leave entitlements, holidays and most importantly the leave requests of your employees. The calendar shows all approved leave requests throughout the year. It can be filtered by department and designation for a more precise view.
With the built-in email templates in your settings and the announcements section, alert everyone at the office about important messages and notifications centrally.